Front Desk Professional
3 days ago
About This Role:
We are looking for a skilled professional to provide exceptional customer service and manage the front desk operations.
As a Front Office Agent, you will be responsible for handling guest check-ins and check-outs, responding to requests promptly, efficiently, and courteously, and maintaining a high level of professionalism at all times. You will also be required to handle payments with precision, maintain accurate records, and adhere to company policies and procedures.
- Main Responsibilities:
- Provide exceptional customer service by responding to guest requests in a timely and courteous manner.
- Handle guest check-ins and check-outs efficiently, ensuring accuracy and attention to detail.
- Manage payments and transactions accurately, adhering to company policies and procedures.
- Maintain accurate records and reports, as required.
About You:
We are seeking someone with extensive experience in guest services, excellent communication skills, and a sound knowledge of hotel operations. You should be able to work independently and as part of a team, have a positive attitude, and a passion for delivering world-class service.
What We Offer:
We offer a range of benefits, including competitive remuneration, opportunities for career growth and development, and a supportive work environment.
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