Banking Customer Service Expert

6 days ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

About us, a global leader in customer experience, supporting over 750 of the world's biggest brands with 170,000 team members worldwide.

Job Overview

We are seeking an experienced professional to provide exceptional customer service through online chat. As a key member of our team, you will be responsible for answering questions about credit cards, mortgages, and general banking without any sales involvement.

Key Responsibilities
  • Chat with customers online to answer account and transaction questions
  • Assist with credit card and mortgage enquiries
  • Troubleshoot banking issues
Requirements
  • You have customer service experience (a plus, but not essential)
  • You're confident using computers and typing quickly
  • You have an interest in banking or finance
  • You're a great communicator
Training and Support

Full-time comprehensive training for 2 weeks, followed by part-time roles with flexible hours. Attendance is required during training.

What We Offer
  • Full-time comprehensive training


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