Global Logistics Coordinator
6 days ago
We're C.H. Robinson, one of the world's largest logistics platforms, and we're looking for a skilled Global Forwarding Agent. In this role, you will be responsible for managing and operating the shipment lifecycle of global freight. You'll be the primary contact for our customers, working closely with them to ensure seamless transportation and documentation. Our industry-leading training program will equip you with the knowledge and skills needed to succeed in this dynamic environment.
A successful Global Forwarding Agent is detail-oriented, service-savvy, and a problem-solver. You'll thrive in a fast-paced environment, finding swift resolutions to transportation and documentation problems. You'll work closely with our international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem resolution. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.
Responsibilities:- Maintain operational excellence by understanding processes, documentation, and terminology involved in international shipping from purchase order issuance to delivery.
- Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges.
- Coordinate tasks on shipments to meet customer SOP requirements, including booking approvals, pre-alerts, governmental filings, delivery, and invoicing.
- High school degree or Bachelor's Degree or equivalent
- Minimum of 1 year of Global Forwarding experience
- Values a diverse and inclusive work environment
- Proficient in Microsoft Office Suite of programs
- Excellent communication, prioritization, and multi-tasking skills
- Proven track record of strong customer service skills and client focus
- Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
- High level of attention to detail
- Ability to work in a fast-paced and deadline-driven environment
At C.H. Robinson Oceania, we offer a dynamic work environment, flexible work arrangements, and a range of career development opportunities. We're a proud Equal Opportunity employer with a passion for delivering smarter solutions for our clients. Our employees have access to our Employee Assistance Program and the opportunity to give back to the community through our Robinson Cares program.
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