Claims Professional

1 week ago


Adelaide, South Australia Suncorp Full time

We are seeking a skilled and dedicated Claims Specialist to join our dynamic team at Suncorp. As the first point of contact for valued customers, you will play a vital role in delivering exceptional service and support.

The ideal candidate will have outstanding written and verbal communication skills, with a keen eye for accuracy and detail. You will be responsible for handling telephone enquiries and efficiently processing new claims, while also providing expert advice and support to customers over the telephone.

In this exciting opportunity, you will work closely with internal stakeholders to cultivate, strengthen, and nurture quality relationships with both internal and external customers. You will also be responsible for embracing a customer-centric approach in delivering top-notch internal and external services.

With a focus on enhancing your career with a well-respected company, this role offers the perfect blend of challenge and reward. If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply.

Key responsibilities include:

  • Providing exceptional service to customers as the first point of contact for all inbound claim calls
  • Handling telephone enquiries and efficiently processing new claims
  • Promptly and accurately responding to incoming emails in the claims inbox


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