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Motor Claims Professional
3 weeks ago
**Company Overview**
QBE Insurance is a leading global insurer that offers a wide range of products and services designed to protect individuals and businesses from uncertainty. We're committed to delivering exceptional customer service and building strong relationships with our stakeholders.
We're seeking an experienced Motor Claims Professional to join our team. In this role, you'll have the opportunity to work with diverse internal and external stakeholders, including customers, agents, organizations, and partnerships.
**Key Responsibilities**
- Promote QBE's products and services through exceptional customer relationships and service delivery.
- Provide operational and customer service expertise for various stakeholders.
- Process claims according to established procedures and policies, ensuring accurate documentation and effective resolution.
- Deliver high-quality customer service and build strong working relationships with customers and service providers.
- Manage claims using external and internal specialists to achieve efficient and effective settlement outcomes.
**Requirements**
- Previous experience in insurance claims is highly desirable, although not mandatory.
- Strong customer service skills with a supportive approach.
- A passion for making a difference and helping people in need.
- Excellent organizational skills with the ability to critically assess and analyze tasks.
