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Front Office Hospitality Professional
2 weeks ago
We are seeking a Front Office Receptionist to provide exceptional guest service and support in our property.
The successful candidate will be responsible for:
- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinating with the Housekeeping team to track readiness of accommodation
- Supplying guests with information regarding property and local areas of interest
- Completing day-to-day office administration
- Maintaining excellent relationships with the park teams, residents and guests
To be successful in this role you will have:
- Previous Front Office experience within the hospitality industry
- Passion for delivering exceptional Guest experience
- Proficient computer skills, Microsoft office suite knowledge essential
- Knowledge of RMS or comparable Reservation Booking System preferred but not essential
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Strong organizational skills and attention to detail
- Enthusiastic and positive attitude
- Flexibility to work weekends, public holidays and evenings as needed
- Current driver's license essential
This casual opportunity includes:
- ASAP start available
- Discounted accommodation at over 300 holiday parks nationally
- Discounts with our partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities