Service Deli Manager

2 weeks ago

Parramatta, New South Wales, Australia Costco Wholesale Full time
Job Summary:

Grow your retail management experience with Costco, a leading membership-based warehouse club, in a full-time position requiring a minimum of 38 hours per week.

Daily Responsibilities:
  • Develops, coaches, and directs Service Deli personnel to promote teamwork and accountability.
  • Monitors finished merchandise to ensure consistency and quality standards are met.
  • Participates in restocking ingredients and supplies, food preparation, and cleaning.
  • Determines production requirements and implements safety procedures.
  • Follows Sanitation Standard Operating Procedures (SSOP) guidelines.
  • Completes quality assurance and food safety certification.
  • Assists with physical inventory and orders for equipment and supplies.
  • Coordinates maintenance and repairs for machinery and equipment.
  • Provides customer service to members, employees, and suppliers.
Position Requirements:
  • Communication: Clearly articulates information and actively listens to members, employees, and managers.
  • Member Service: Exhibits a professional demeanor and serves others in a prompt and effective manner.
  • Self-Motivated: Well-organized and able to prioritize tasks, delegate, and maintain a commitment to honesty and efficiency.
  • Team Player: Relates well with various personalities and individuals to accomplish business goals.
  • Flexibility: Adjusts positively to change and responds professionally to constructive criticism.
  • Record of Satisfactory Job Performance: Demonstrates satisfactory job performance and a proven history of leadership/management ability.
Experience and Qualifications:
  • Leadership, food service, employee relations, or comparable experience.
  • Food Safety Certification and Leadership Development 101 (within one year).
  • High School Certificate or higher.
  • Supervisory or management experience, employee relations, customer service, or comparable experience.
  • Basic knowledge of Microsoft Office (Outlook, Excel, Word) and AS400.
  • Good communication, strong interpersonal, organization, math, and problem-solving skills.

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