Sales Support Coordinator

2 weeks ago

Newcastle, New South Wales, Australia BRADKEN Full time

About Bradken:

Bradken is a global leader in the design, manufacture, and supply of wear products and services for mining equipment. Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.

About the Role:

The Sales Support Coordinator will be a key member of our Sales team, reporting to the Sales Support Team leader. As a customer service and sales administrative support team member, you will assist and collaborate with our Area, Account, and Regional managers to provide market-leading products and services to our customers promptly.

With your ability to multitask, manage priorities, and drive to meet deadlines, you will provide dedicated support and assistance to the regional sales team, assisting in the preparation of reports, quotations, and provision of services to ensure the efficient management and operation of the region.

You will be a champion in building trust-based relationships with internal stakeholders and customers. In this administrative function, you will monitor and liaise with customers and Bradken Logistics regarding deliveries from manufacturing plants and other third-party suppliers.

With your close attention to detail and organisational skills, you will be our data entry whiz. Utilising your skills to assist and support with tender and contract documents, helping maintain all internal systems with accurate and up-to-date data to ensure effective communication across all Bradken teams.

This role offers the opportunity to become the Salesforce Super User for the region you support and assist with the training of the sales team, monitor data quality, and interpretation of Salesforce reports and dashboards.

Key Responsibilities:

  • Excellent written and verbal communication skills with both internal and external stakeholders with a mindset of improvement
  • Experience with customer order management or a Sales environment - desirable
  • Experience using Salesforce - desirable
  • Experience working in Manufacturing or similar industry - desirable but not essential

Location:

This role is based in Newcastle/Brisbane/Mt. Thorley.

What We Offer:

At Bradken, we offer a dynamic and inclusive work environment, with opportunities for professional growth and development. We are committed to being a leader in the industry and are looking for talented individuals to join our team.

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