
Technical Duty Officer
1 week ago
About the Role
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- Drive enduring reliability across all products and services through effective incident management processes.">
- Leverage SRE skillsets to provide fast mitigation and resolution of impactful events as an Incident Commander.">
- Collaborate with cross-functional teams to ensure streamlined decision-making and quick resolution during critical outages.">
- Promote a customer-focused approach by addressing and mitigating global customer environment issues.">
- Develop scalable process frameworks and observability strategies to ensure rapid problem diagnosis, response, and service reliability.">
Responsibilities:
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- Own the incident management process.">
- Provide expert leadership during critical outages.">
- Lead and advocate for the transformation to a world-leading SRE organization.">
- Promote a customer-focused approach.">
- Develop scalable process frameworks.">
- Collaborate with product teams.">
Requirements:
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- Previous career experience as a Site Reliability Engineer.">
- Strong coding experience.">
- Hands-on experience troubleshooting AWS hosted services.">
- Networking knowledge.">
- Strong communication skills.">
Why This Opportunity?
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- Generous paid leave policy.">
- Dedicated paid leave for physical and mental wellbeing.">
- Employee Assistance Program.">
- Wealth of employee benefits.">
- Opportunities for career development.">
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