Senior Quality Expert APAC

1 day ago


Laverton North, Victoria, Australia Landis+Gyr Full time
Job Summary

We are seeking a Senior Quality Expert APAC to join our team at Landis+Gyr. The successful candidate will be responsible for enhancing customer experience with L+G by adhering to customer quality management processes and actively contributing to their improvement.

About Us

Landis+Gyr is a leading global provider of integrated energy management solutions. With sales of $1.7 billion in FY 2022, we employ over 7,000 talented people across 30 countries and five continents.

Key Responsibilities
  • Act as a liaison between L+G and customers, facilitating discussions and providing technical insights to support the overall business and sales department.
  • Effectively communicate quality solutions to customers based on the findings of root cause analysis.
  • Align with the customer quality management processes actively contributing to improve them.
  • Ensure effective problem-solving methods and tools are in place for customers' response and reporting.
Requirements
  • Minimum 10 years' experience in Quality related role.
  • Demonstrated minimum 5 years' of experience in a customer-facing quality role.
  • Excellent leadership and coaching qualities (positively influence others without direct authority) and the ability to make decisions without perfect information to move forward.
  • Firm knowledge of quality tools and methods, and their application (8D/Problem solving, FMEA, DMAIC, 6-Sigma, risk management).
  • Able to work efficiently within a matrix management organization and accept change and respond to setbacks with minimum disruptions.
What We Offer

$120,000 - $150,000 per year salary range, depending on qualifications and experience. Benefits include health insurance, retirement plan, and paid time off.

Why Join Us

We're committed to shaping a better future for everyone. As a member of our team, you'll have the opportunity to make a meaningful impact on the world while developing your skills and expertise.



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