Transformation Specialist

2 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

Drive AI Transformation and Change

The Commonwealth Bank of Australia's Chief Data & Analytics Office (CDAO) is responsible for delivering an integrated and consistent approach to data, analytics, and AI capability. As a Change and Innovation Lead, you'll support the acceleration of AI adoption across the Bank.

Key Responsibilities

  • Conduct change impact assessments to identify people-related benefits and risks of AI changes
  • Design and execute effective change strategies to manage the people impact of proposed AI changes and initiatives
  • Engage and manage stakeholders across the AI Platforms, Domain, and business
  • Influence the stakeholder experience by being the voice of the customer
  • Own the AI change transition and adoption through strategic and tactical communications, engagement, coaching, training, and tracking metrics
  • Support change governance documentation and report on the effectiveness of the change management discipline using metrics and data
  • Collaborate with the CDAO Transformation and Change CoE to build a culture that drives knowledge sharing, learning, and problem-solving

Requirements and Qualifications

  • Experience in data and AI transformation and change programs and projects
  • Understanding of the impacts of change and business drivers in Technology
  • Advanced understanding and application of change management methodologies
  • Sound writing skills and ability to simplify complex messages
  • Thought leadership, strong communication, and excellent stakeholder management skills
  • Ability to consult, influence, and drive change with stakeholders, leadership, and business stakeholders
  • Proven experience in change planning and delivery
  • Confident to plan for and conduct workshops, facilitate working groups, design stakeholder engagement, and training, and drive communication
  • Sound organisational skills, with a demonstrated ability to achieve deadlines and prioritise
  • Sound understanding of and experience working in Agile

Working with Us

We offer flexible work options, including spending at least half your time each month in the office, adjusting start and finish times, part-time roles, and job sharing.

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