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Voice Network Specialist
2 weeks ago
We are seeking a skilled Network Voice Specialist to join our team at Zone IT Solutions.
The successful candidate will be responsible for designing, implementing, and maintaining high-quality voice communication systems within our organization. This will involve working closely with our IT team to ensure the stability and performance of our voice infrastructure, leveraging technologies such as VoIP, SIP, and PBX platforms.
Key Responsibilities:- Design and Implementation: The Network Voice Specialist will design and implement voice communication systems, including VoIP, SIP, and PBX technologies, to meet the requirements of our organization.
- Troubleshooting and Maintenance: Manage and troubleshoot voice network issues and outages, ensuring prompt resolution and minimal downtime.
- Collaboration and Technical Support: Collaborate with cross-functional teams to gather requirements and provide technical solutions, supporting the development and implementation of voice communication systems.
- Upgrades and Migrations: Perform system upgrades and migrations to maintain the integrity and efficiency of our voice infrastructure.
- Documentation and Asset Management: Maintain accurate documentation and diagrams of voice network infrastructure, ensuring that all information is up-to-date and easily accessible.
- Proven experience as a Network Voice Specialist or similar role.
- Extensive knowledge of voice communication technologies such as Cisco Call Manager, Avaya Aura, or similar platforms.
- Strong understanding of VoIP protocols and SIP trunking.
- Experience in network troubleshooting and performance tuning.
- Excellent communication and teamwork skills.
- Relevant certifications (e.g., CCNA Voice, Avaya ACSS) are preferred.
At Zone IT Solutions, we are committed to creating an inclusive and diverse work environment where everyone feels valued and empowered to contribute their best. We welcome applicants from a range of backgrounds and encourage those who share our values to apply.
