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Continuum of Care Manager
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We are seeking a highly skilled and experienced Continuum of Care Manager to join our team at the Washington State Department of Commerce. As a key member of our Homelessness Assistance Unit, you will be responsible for managing the Balance of State Continuum of Care program, including responding to funding opportunities, coordinating the annual homeless point-in-time count, and developing and implementing systems to measure the achievement and effectiveness of program goals and projects.
Key Responsibilities- Act as the recognized subject matter expert on the Continuum of Care Program
- Represent and speak on behalf of the agency in regard to Federal Team Balance of State Continuum of Care program area(s)
- Provide consultative assistance to other recognized experts and agency executive management
- Present advanced technical program information to other agencies, governments, or private entities
- Interpret authorizing guidance and develop policy and structure for Balance of State Continuum of Care administration needed to comply with 24 CFR 578.5(b)
- Collaborate on applications for funding with the Department of Housing and Urban Development on behalf of Balance of State Continuum of Care
- Develop and oversee administrative structure, procedures, and practices for application, including individual project and consolidated applications, conducting project review, and scoring and ranking projects
- Direct technical assistance to Balance of State counties to respond to funding opportunities
- Provide consultation to program staff on actions, techniques, and/or approaches to assist grantees needing technical assistance
- Oversee HMIS and related data collection and analysis for report development and submission
- Oversee an active Balance of State Continuum of Care organizational structure and conduct regular meetings in an open process
- Develop and manage Balance of State Continuum of Care goals and objectives
- Establish biennial goals, projects, and/or areas of emphasis
- Develop biennial work plans, including staffing or other resource needs and deploy staff to accomplish the tasks required
- Work collaboratively with other HAU and HD teams to develop and implement systems to measure the achievement and effectiveness of program goals and projects
- Represent HAU, as assigned, on task forces, committees, or work groups relevant to the program
- Respond to requests for information or assistance from grantees, the public, local and state governments
- Develop and manage program budget and spending plans
- Prepare documentation and respond to state and federal monitoring and audits
- Supervise a unit of professional staff
- Oversee the work performed by the staff
- Delegate workload responsibilities and assignments to staff
- Provide regular feedback, coaching, and guidance to staff
- Evaluate staff performance and address performance concerns as necessary
- Recommend corrective and/or disciplinary actions to the Section Manager
- Encourage and support staff professional development goals and opportunities
- Work with staff to identify training needs
- Perform all aspects of the hiring process
- Nine years total of professional-level experience in community, trade or economic development with a focus in Department of Housing and Urban Development Continuum of Care program oversight and management (or similar human service programs for people experiencing homelessness, including service delivery or program administration)
- OR nine years total combination of professional and/or lived experience (see below for definition of lived experience), and post-high school equivalent formal education (including college-level coursework, technical and/or vocational education and/or certification programs)
Please note that a graduate or advanced degree may substitute for one year of the required professional experience. Lived experience with housing instability and/or experience navigating and receiving services from public systems such as homeless and housing services systems, foster care, the criminal legal system, or behavioral health system will substitute for two years of professional experience.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about addressing homelessness and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.