Hospitality Operations Lead

1 week ago

Sydney, New South Wales, Australia beBeeOperational Full time $120,000 - $180,000
Job Overview

The Operations Manager role involves leading a team of hospitality professionals to deliver exceptional guest experiences. This position requires a hands-on approach, passion for developing careers within the hospitality industry, and understanding of guest experiences.

Main Responsibilities
  1. Manage main gaming floor bars and Sovereign room, ensuring highest standards of service are maintained.
  2. Analyse daily operational needs, maintain beverage, labour, product, and expenses within set parameters.
  3. Lead and motivate the team to continuously deliver guest experience in line with our service culture.
  4. Monitor team member performance on the floor, ensuring appropriate level of coverage from venue leadership and team members.
Key Requirements
  1. Absorbent analytical and problem-solving skills.
  2. Strong leadership and communication abilities.
  3. Exceptional organisational and time management skills.

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