Library Assistant

4 weeks ago

Katherine, Northern Territory, Australia Katherine Town Council Full time

About Us

Katherine Town Council is a Municipal Council serving the Katherine community, providing essential services such as rates, roads, infrastructure, animal control, waste management, and more.

Located in the heart of the Big Rivers region, Katherine is a major regional centre in the Northern Territory, connecting Perth to Darwin and Adelaide to Darwin through the north/south highway and rail corridor.

Our community is at the centre of everything we do, and we strive to create a welcoming, vibrant, family-friendly, and diverse environment.

Our Vision

We envision Katherine as a place of opportunity where we live, work, learn, and grow together, valuing our environment, people, and culture.

Our Mission

We work together to shape our exceptional future, fostering sustainable, honest relationships with our community and stakeholders.

About You

We are seeking a highly skilled and dedicated individual to join our team as a Library Assistant. The successful candidate will possess a relevant Certificate qualification, sound written and verbal communication skills, and the ability to work cooperatively as a team.

Key Responsibilities

  • Provide high-quality customer service to Library patrons;
  • Operate relevant software systems;
  • Maintain order of the Library collection;
  • Receive and balance financial transactions as required and in accordance with Council procedures;
  • Participate in the delivery of programs and services with particular emphasis on community engagement;
  • Engage with visitors to the library and provide customer service and support to a variety of library services relating to library loans, computer, information services or other matters that assist patrons;
  • Other responsibilities as shall be reasonably associated with or incidental to the above responsibilities or as shall, in the course of the employment, be agreed between the parties as being or forming part of the duties.

Organisational Responsibilities

  • Ensure compliance with Workplace Health and Safety requirements;
  • Assist in the implementation of the Katherine Town Council's Local Counter Disaster Sub-Plan in the event of a disaster;
  • Ensure incumbent is dedicated to servicing our community and will listen to and proactively respond to their needs;
  • Foster sustainable, honest relationships with the community and stakeholders;
  • Perform and deliver results that align with organisations strategic direction and serve our community;
  • Work in accordance with Council's Vision and Mission statement;
  • Provide excellent customer service through incoming telephone calls, email and front counter enquiries.

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