Administrative Support Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministrativeSupport Full time $66,100 - $90,807

Operating effectively in a high-pressure environment, you will provide vital administrative support to our clinical team.

Key Responsibilities
  • Organize and coordinate meetings, schedule appointments, prepare agendas, and facilitate communication between team members.
  • Respond promptly to general enquiries by answering incoming calls, ensuring accurate call transfer, and providing timely information to patients and staff.
  • Act as the primary point of contact for our multi-disciplinary team, offering efficient and courteous support.
  • Accurately record patient referrals and maintain the integrity of patient information across health systems.
  • Contribute to patient flow efficiency by liaising with various staff members to coordinate appointments, resources, paperwork, and movements on behalf of staff and patients.
  • Provide technical assistance to staff with computer and software queries, including telehealth consultations.

This role requires working across 7 days and 24 hours in a fair and equitable roster.

The Ideal Candidate
  • Must consistently deliver high-quality work with attention to detail, excellent customer service skills, and the ability to build rapport with colleagues and patients.
  • Experience with innovative technologies, particularly in videoconference-enabled clinical services, is highly desirable.
  • Highly organized and self-motivated individuals who can work independently while contributing to team goals are essential.
About Our Organization

As a statewide service within the Department of Health, we operate pre-hospital ambulance response services, emergency and non-emergency patient care, transport services, aeromedical retrievals, telehealth support models, confidential assessment services, and more.

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