Resort Operations Manager

5 days ago


Melbourne, Victoria, Australia beBeeManager Full time $100,000 - $120,000

About the Role

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We are seeking a seasoned Resort Operations Manager to lead our team and drive growth in this picturesque Victorian High Country location. Surrounded by rivers, wineries, and breathtaking walking/riding tracks, our resort offers an unparalleled work and adventure lifestyle.

This iconic resort is looking for an experienced leader with strong leadership skills to oversee and manage all operational aspects of our resort, ensuring exceptional service delivery, operational efficiency, and guest satisfaction.

The ideal candidate will have a passion for delivering exceptional customer service and possess excellent interpersonal and communication skills to liaise effectively with guests, staff, and senior management.

About You

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- 5+ years of experience as a General Manager or in a similar leadership role within the hospitality industry.

- Strong organizational and time management skills with the ability to prioritize tasks effectively.

- Excellent knowledge of hotel operations, including revenue management, front office, housekeeping, conferences and events, food and beverage, and maintenance.

About Our Resort

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Nestled at the base of Mount Buller, we offer daily meals, personalized rewards, and recognition programs to our team members. Enjoy working within a supportive, engaging, and collaborative team environment.

Our resort is a haven for those seeking an unparalleled work and adventure lifestyle. With a strong focus on guest satisfaction, prompt service recovery, and continuous improvement, we are committed to providing exceptional experiences for our guests and team members alike.

What We Offer

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