Fieldwork Operations Director

4 weeks ago

Perth, Western Australia Quadrant Strategies Full time
Job Summary

The Director of Fieldwork Management will oversee all Account Directors, who support entire client teams, typically managed by a Partner or Principal. This role manages both the Account Directors and their operational responsibilities for the stacks.

Key Responsibilities

Train the Account Director role from a small team and function to an integrated resource managing all day-to-day research operations
Manage Account Directors, fieldwork processes, and tools
Act as the point of contact for specified clients, handling enquiries, and responsible for overall project delivery
Manage financial aspects of projects, including budgeting and forecasting, with the support of senior team members; work with the accounting and bookkeeping functions to ensure accuracy in financial information concerning projects, including all pricing, billing, and some AR/AP
Lead client meetings and proactively take next steps to move our fieldwork operations forward and set the firm up for success
Develop and maintain positive, mutually beneficial relationships with clients and colleagues/internal departments
Maintain external vendor relationships, work with them to develop client proposals and oversee vendor work
Proactively identifies product updates that reflect use requests, industry, market, and competitive trends
Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes

Requirements

Bachelor's degree required, Master's degree preferred
Experience in market research, ideally with experience overseeing pricing, as well as both quantitative and qualitative fieldwork management, 6-8 years of applicable professional experience preferred. Proficiency in Microsoft Word, PowerPoint and Excel and the Google equivalents
Highly organized with a keen attention to detail
Excellent time management skills
Superior communication skills
Proactive and self-directed
Creative and intellectually curious

About Us

Quadrant Strategies was founded in 2015. We have offices in the United States, the United Kingdom, and Republic of Serbia. Our offices are open on a hybrid work model, with employees working in-office at least three days a week.

Quadrant Strategies, LLC is an Equal Opportunity employer, committed to an inclusive and non-discriminatory work environment, regardless of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Quadrant Strategies, LLC will provide reasonable accommodations for qualified individuals.

All candidates must be authorized to work in the country where their home office is located. To learn more about Quadrant, visit our website at

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