IT Infrastructure Specialist

2 weeks ago

Canberra, ACT, Australia beBeeInfrastructure Full time $200,000 - $230,000
Senior IT Infrastructure Engineer

We are seeking a highly skilled Senior IT Infrastructure Engineer to play a key technical role in maintaining and developing our clients on-premises infrastructure and applications.

About the Role

You will be supporting critical defence applications for multiple customers to ensure the availability and security of their service.

  • Maintain, monitor and alert services within the on-premise infrastructure and provide technical guidance during new technologies initiatives
  • Work within a team as an established systems/product/security specialist to support end users
  • Follow established processes, releasing verified, validated and documented enhancements to eliminate problems and proactively develop the service
  • Recognize opportunities to improve performance against Service Level Agreements
  • Act as a point of escalation for other team members to resolve service delivery issues
  • Implement technical designs to meet service delivery requirements within own area of responsibility
  • Take ownership in obtaining information, evidence and data required to diagnose and resolve complex problems, escalating or gaining support where necessary
  • Analyse trends and reports on information (e.g. performance service levels) in a timely manner to resolve problems, maintain and enhance service
  • Understand customer business requirements, contract scope and how issues impact service delivery
  • Identify opportunities for additional business growth
Key Skills and Qualifications

We are looking for someone with strong knowledge and experience in Windows Server environments, including installation, configuration, maintenance and troubleshooting of Windows Server Operating Systems.

  • Experience in Active Directory, Group Policy, DHCP, DNS, Windows Update Services, and TCP/IP protocols
  • Experience in virtualisation technologies, dependencies and management tools such as Hyper-V, Switch Embedded Teaming, Failover Cluster Manager and SC-VMM
  • Experience in load balancing technologies like Kemp
  • Experience in Storage Management including SAN/NAS and RAID configurations
  • Experience of Backup and disaster recovery methodologies using tools like Net Backup
  • Understanding of hardware management including installation, configuration and maintenance of physical servers, server racks, cabling and local power management
Why This Opportunity?

We offer a dynamic work environment that values diversity, equity and inclusion.

We promote innovation and collaboration, offering tailored career paths across our global organization to support your professional and personal growth.

We strive to bring together a diverse mix of perspectives and talents in an inclusive environment where we encourage our people to bring their full selves to work.

We put people first and believe in the power of diversity to drive innovation.

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