Retail Team Lead

20 hours ago


Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000

We are seeking a professional to fill the position of Assistant Store Manager in our retail outlet. This key leadership role involves supporting the Store Manager in managing daily operations, leading a high-performing team and delivering exceptional customer experiences.

About the Job
  • Support the Store Manager in motivating and guiding a talented team to achieve sales targets and key performance indicators (KPIs)
  • Promote a strong customer-centric culture through outstanding service standards
  • Develop and mentor your team to enhance their skills and capabilities
  • Maintain high visual merchandising standards and stock accuracy across all store areas
  • Implement proactive strategies to prevent loss and minimize shrinkage
  • Evaluate and improve workplace safety in accordance with occupational health and safety legislation
Your Qualifications
  • Previous experience as an Assistant Store Manager or senior Retail Sales Assistant is highly valued
  • A background in high-volume retail environments would be beneficial
  • Strong passion for customer service and team development
  • Demonstrated ability to drive business results and meet KPIs
  • Excellent skills in stock management and visual presentation
  • Confident communication and time management abilities
  • Motivated, adaptable and committed to continuous improvement
Key Responsibilities
  1. Support the Store Manager in leading and inspiring a high-performing team
  2. Create a strong customer-first culture through exceptional service standards
  3. Coach and mentor your team to achieve sales and KPI targets
  4. Maintain high visual merchandising standards and stock accuracy
  5. Drive a proactive approach to loss prevention and minimising shrinkage
  6. Promote a safe and healthy workplace aligned with OH&S legislation

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