Insurance Administrator

4 days ago


Melbourne, Victoria, Australia Aon Hewitt Full time

About Aon

Aon is a leading global professional services firm that helps clients navigate the complex and ever-changing risk landscape. We shape decisions for the better to protect and enrich the lives of people around the world.

Our team is united through trust as one inclusive, diverse group, passionate about helping our colleagues and clients succeed. Our focus is on delivering exceptional client service, providing innovative solutions, and fostering a culture of continuous learning and growth.

Job Description

This hybrid role combines administrative support with business development responsibilities. As an Insurance Administration Support specialist, you will provide vital assistance to our Client Executives and Client Managers, working closely with Senior Brokers, Underwriters, and other key stakeholders to deliver excellent client experiences.

You will engage in communication with clients via phone calls, emails, and face-to-face meetings to address their insurance requirements. This involves participating in policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, endorsements, certificates of currency, cancellations, and creating renewal reports.

Your responsibilities will also include preparing, lodging, and invoicing insurance policies accurately and timely. You will attend client meetings, work on tender processes, client renewals, claims, and other insurance broking duties. Effective management of key stakeholder relationships will be crucial to your success in this role.

Key Responsibilities



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