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Customer Value Expert
2 months ago
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Value Specialist. In this role, you'll have the opportunity to make a real difference in the lives of our customers by providing personalized health and wellbeing solutions.
Key Responsibilities- Develop and maintain strong relationships with customers to understand their needs and preferences.
- Provide expert advice on health and wellbeing products and services, ensuring customers receive the best possible value and benefits.
- Work collaboratively with the wider community to promote the Bupa brand and products, driving business growth and customer acquisition.
- Assist existing customers with day-to-day transactions, ensuring a seamless and personalized experience.
- Identify and address customer concerns, providing solutions and education on the full range of health insurance products and benefits.
We're committed to supporting our people's health, wellbeing, and career development. As a Customer Value Specialist, you'll have access to comprehensive training and development programs, including classroom training, e-Learning, and on-the-floor product knowledge training.
You'll also be part of a dynamic and supportive team, working in a fast-paced environment that's always evolving. If you're passionate about delivering exceptional customer experiences and making a real difference in people's lives, we'd love to hear from you.
