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Product Owner
2 months ago
We are seeking a highly skilled Product Owner to lead the digital payments experience for our CommBank App and NetBank. As a key member of our Customer Engagement & Digital team, you will be responsible for driving the product roadmap and delivering digital payment experiences that meet the needs of our customers.
Key Responsibilities:
- Develop and maintain the product roadmap for digital payments, ensuring alignment with the business technology strategy and future vision.
- Lead the delivery of digital payment experiences, inspiring your team from ideation to execution and beyond.
- Collaborate with stakeholders to understand business and customer needs, and translate these into product requirements.
- Manage the product backlog, prioritizing features and ensuring timely delivery of business and customer outcomes.
- Develop and maintain relationships with senior stakeholders and business units to ensure effective communication and collaboration.
- Identify and mitigate risks and compliance issues across streams of work.
- Apply design thinking and analytics to inform product design and decision-making.
- Lead and develop the product roadmap, engaging with senior stakeholders and business units to manage delivery.
Requirements:
- Strong experience as a Product Owner with a clear knowledge of payments and experience leading the delivery of digital payments experiences.
- Experience designing and executing digital experiences to deliver business and customer value.
- Deep passion and curiosity about customer interactions with our channels, championing the voice of our customers at every opportunity.
- Pragmatic approach to balancing strategic initiatives with keep-the-lights-on work.
- Experience with Agile methodology, working within an Agile Matrix would be ideal.
About Us
We are Australia's largest digital bank, and we're committed to providing simple, convenient, and affordable banking and general insurance products and services to our customers. Our Customer Engagement & Digital team is responsible for leading our retail end-to-end digital-first customer experience strategy, driving innovation, improving customer engagement, and creating new business opportunities through partnerships, ventures, and our digital ecosystem.
What We Offer
We operate in a hybrid working environment, offering a 50% blend between being in the office and working remotely. We're committed to supporting our employees in their careers, and we're keen to hear from you if you're interested in joining our team.
