
Technical Systems Analyst
3 days ago
IT Support Specialist Opportunity
We are seeking an IT support specialist to join our team. This role involves supporting the design and implementation of project hardware requirements, creating, reviewing and signing off project technical requirements, and coordinating with vendors and regional teams to create and maintain system hardware environments.
The ideal candidate will have tertiary qualifications in IT, a 'can do' attitude to learn, good problem-solving/troubleshooting skills, excellent communication skills both verbal and written, and the ability to understand and work with customers.
Responsibilities:
- Support IT project managers and architects for the design and implementation of project hardware requirements.
- Create, review and sign-off project technical requirements.
- Coordinate with vendors and regional teams to create and maintain system hardware environments.
- Manage server preparation, including Citrix deployment and interface connectivity, including APIs.
- Support financial services applications, resolve incidents, problems and requests, and work closely with our vendors to resolve incidents and problems.
Key Skills:
- Tertiary qualifications in IT.
- 'Can do' attitude to learn.
- Good problem-solving/troubleshooting skills.
- Excellent communication skills (verbal and written).
- Able to understand and work with customers.
- Ability to support large transformations by creation of test and production environments.
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