
Process Excellence Specialist
3 days ago
Role Overview:
This is an exciting opportunity to shape the SAP Order-to-Cash (OTC) and EDI landscape.
You will be empowered to make a real impact, enhancing operational efficiency, supporting continuous improvement, and contributing to strategic initiatives.
As a Business Process Analyst, you will act as a key liaison between stakeholders and technical teams, applying your expertise to optimise processes, resolve complex issues, and support projects.
You will have a strong foundation in SAP and EDI, and will be instrumental in managing operations, supporting project deliverables, and ensuring seamless integration across systems.
Key Responsibilities:
- Deep expertise in SAP Order-to-Cash (SD and LE), including configuration and process optimisation
- Extensive knowledge with EDI processes for sales orders and invoicing, including schema and soft configuration
- Solid understanding of master data management (customers, materials, pricing)
- Exposure to CRM and eCommerce implementation projects
- Ability to provide user training and contribute to process documentation
- Strong communicator with the ability to explain complex concepts clearly
- Comfortable communicating effectively and telling stories
- Process-driven with a proven ability to solve problems independently
- Self-motivated and capable of working autonomously while contributing to team success
- Collaborative mindset with a focus on stakeholder engagement
- Committed to delivering business value
Benefits and Perks:
- Paid Parental Leave Policy
- Exceptional secondary caregiver perks
- Employee discounts across various brands
- Ongoing training and development opportunities
- Endorsed at the Innovate Stage of our National Reconciliation Plan
- Proudly partnered with The Smith Family - youth education support
We offer a supportive work environment, professional growth opportunities, and a chance to make a meaningful impact.
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