
Customer Service Team Leader
1 week ago
Leadership Opportunity
We are seeking a skilled leader to join our team. As a key member of our staff, you will be responsible for guiding and mentoring others to achieve excellence in customer service.
Key Responsibilities
- Assist the store manager in leading the team.
- Oversee opening and closing procedures, including end-of-day counts and cash handling.
- Deliver exceptional customer experiences through proactive communication and problem-solving.
- Process transactions efficiently using our online point-of-sale system.
- Manage inventory and merchandise stock effectively.
- Respond promptly to customer inquiries and provide accurate information.
Requirements and Qualifications
- Previous leadership experience in a retail environment is highly desirable.
- Strong interpersonal and communication skills are essential for success in this role.
- Familiarity with computerized point-of-sale systems is required.
What We Offer
- A competitive remuneration package with additional benefits.
- Opportunities for career advancement and professional growth.
- A supportive work environment that values employee well-being and satisfaction.
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