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Community Frontline Support Specialist

2 weeks ago

Sydney, New South Wales, Australia The Salvation Army Full time

Foster Hope and Healing at The Salvation Army Sydney City Salvos Corps

Our Mission

We aim to provide support, safety, community, and opportunity for those in need. As a key member of our team, you will contribute to our mission to share the love of Jesus and create positive social outcomes.

About the Role

The Reception Team Coordinator will work collaboratively with the team to manage the reception area, greet visitors, and provide administrative support. This role requires strong communication, empathy, and interpersonal skills to effectively engage with diverse stakeholders.

  • Manage the reception area, ensuring a welcoming environment for community members and guests.

  • Provide administrative support to various expressions within Sydney City Salvos as needed.

  • Identify and refer people to relevant assistance, adhering to our 'no wrong door' policy.

  • Develop and maintain relationships with internal and external stakeholders, including community organizations and government agencies.

  • Promote and uphold the values and mission of The Salvation Army.

Your Qualifications

To succeed in this role, you will require:

  • 2+ years of experience in community services or reception.

  • A NSW Employee Working With Children Check.

  • Qualifications in Community Services (Cert 3 or higher) highly regarded.

  • Strong communication, empathy, and interpersonal skills.

  • An understanding of issues relating to homelessness, mental health, addiction, and complex needs.

  • Ability to work flexibly with a diverse range of staff, volunteers, and professional contacts.