Customer Engineer

4 weeks ago


Sydney, New South Wales, Australia NCR Corporation Full time
About NCR Corporation

NCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and a workforce of approximately 16,000 employees, NCR has been a global leader in consumer transaction technologies for nearly 140 years.

Job Summary

We are seeking a highly skilled and motivated Customer Engineer to join our South Pacific Field Services team. As a key member of our team, you will be responsible for providing outstanding support and technical expertise to our customers in your assigned territory.

Key Responsibilities:
  • Diagnose and repair Automatic Teller Machines (ATMs), networking equipment, and other NCR products
  • Manage and organize parts
  • Participate in continuous training online and in classrooms
  • Work autonomously in the field and office
  • May require prolonged travel, carrying and lifting tool kits and/or parts of varying weights (1-20kg); bending/squatting, walking/standing or sitting for prolonged periods
  • Some interstate travel may be required
Requirements:
  • Must have PC hardware and software repair experience
  • Electro-mechanical device repair and aptitude
  • Previous experience with ATM and Self-Service Checkout repairs
  • Network experience
What We Offer:
  • Competitive salary package
  • Non-standard shift: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
  • Ongoing training and development
  • Tool of trade vehicle (with some personal use)
  • Tools/Phone/Laptop
  • Permanent position


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