Strategic Operations Performance Director

2 weeks ago


Perth, Western Australia Aviva Full time

About Aviva

We are a leading insurance company with a strong presence in the UK. Our mission is to help our customers achieve financial stability and security.

Job Summary

We are seeking an experienced Strategic Operations Performance Director to join our team. In this role, you will be responsible for driving our operational strategy across UK Commercial, overseeing the development and implementation of frameworks and processes within the area of responsibility, ensuring compliance with processes, regulatory requirements, industry best practices, and organization's overall goals and objectives.

Key Responsibilities

  • Develop and implement strategic plans to improve operational efficiency and effectiveness
  • Collaborate with cross-functional teams to identify areas for improvement and drive process changes
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions
  • Analyze data and insights to identify opportunities for improvement and optimize operational workflows
  • Oversee the deployment and implementation of change across our frontline(s)

Requirements

  • Proven experience in process optimisation and operational management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work collaboratively in a fast-paced environment
  • Experience working in a similar role or function

What We Offer

  • Salary: circa £75,000 per annum (dependent on location, skills, experience, and qualifications)
  • Bonus opportunity: 10% of annual salary (dependent on performance and Aviva's targets)
  • Generous pension scheme: Aviva will contribute up to 14%
  • 29 days holiday plus bank holidays, and 5 additional days to buy or sell
  • Up to 40% discount on Aviva products and other retailer discounts
  • Free Aviva shares through our Matching Share Plan and Save As You Earn scheme
  • Sustainable benefits, including cycle to work options
  • Paid volunteering days to support your local community
  • We prioritize wellbeing, providing support and tools for a healthy work-life balance


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