Restaurant Team Lead
4 weeks ago
About this role
Guzman y Gomez is seeking a skilled Restaurant Team Lead to oversee daily operations and drive excellence in customer experience.
Key responsibilities
- Lead a high-performing team to deliver exceptional customer service and drive sales growth
- Develop and implement strategies to improve restaurant efficiency, productivity, and profitability
- Maintain the highest standards of quality, adhering to all procedures and ensuring a safe and secure environment for guests and team members
- Empower team members through coaching, training, and development opportunities
- Manage the restaurant's P&L, identifying sales and revenue opportunities and collaborating with the team to drive business growth
What we offer
- Competitive salary, superannuation, and bonus structure
- Flexible rosters and employment stability
- Opportunities for career advancement, including Area Management and beyond
- A comprehensive training program and support to set you up for success
- Heavily discounted GYG meals and free uniforms
- Annual Restaurant Managers summit and cultural celebrations
- Possibility of owning your own franchise or joining our corporate office
Requirements
- Demonstrated leadership experience in a fast-paced, high-energy setting
- Strong financial and commercial acumen, with the ability to identify sales and revenue opportunities
- Previous success in meeting KPIs and delivering outstanding customer service
- Exceptional interpersonal and communication skills
About us
Guzman y Gomez is a leading quick-service restaurant chain dedicated to serving authentic Mexican flavors and fostering a positive work environment.
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