Auto Parts Specialist

2 days ago


Parramatta Park, Queensland, Australia Auto One Full time

We are seeking a highly skilled Auto Parts Specialist to serve both our retail and trade customers.

This unique role requires mechanical knowledge and excellent communication skills to ensure best service to both trade specialists and lay-people.

As an experienced mechanic or retail worker with a passion for automotive care, you will be a pivotal part of our sales team.

The successful candidate will have at least 2 years' experience in parts sales, be a strong team player, a good communicator, computer literate, and customer service focused.

Key responsibilities:

• Building relationships with trade and retail customers
• Answering phone enquiries from trade customers
• Picking orders for trade customers
• Liaising with delivery drivers to ensure swift delivery of trade orders
• Assisting in-store customers to finalise purchases
• Placing orders from our suppliers
• Assisting customers with any returns or warranty claims
• Answering email enquiries from customers and suppliers

Benefits:

• Competitive remuneration based on experience and qualifications
• Gain skills and knowledge as part of a company serving the Macarthur area
• Positive team environment
• Flexibility

Requirements:

• Excellent verbal and written communication skills
• Ability to build and maintain customer relationships
• Organisation, time management, and problem-solving skills
• Computer skills (retail sales programs, Outlook, and online ordering platforms)
• The ability to work independently and as part of a team in a busy environment



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