Auto Parts Sales Specialist
4 days ago
Auto Parts Sales Specialist
We are seeking an experienced Auto Parts Sales Specialist to join our busy trade/retail business. Serving both front of house retail customers and trade customers, this unique position is best suited to someone with mechanical knowledge, who can communicate with trade specialists and lay-people alike to ensure best service.
This role would be perfect for an experienced mechanic looking to move away from hands-on work or a retail worker with a passion for automotive care.
Experience is essential as we are seeking someone who can jump on board immediately and be a pivotal part of our sales team.
The successful applicant would have at least 2 years' parts sales experience, be a strong team player, a good communicator, computer literate, customer service focused, and have good industry knowledge.
Key Responsibilities:
- Building relationships with our trade and retail customers
- Answering phone enquiries from trade customers
- Picking orders for trade customers
- Liaising with delivery drivers to ensure swift delivery of trade orders
- Assisting in-store customers to finalise purchases
- Placing orders from our suppliers
- Assisting in-person customers to find items within the store
- Working with team members to order and fill stock
- Assisting customers with any returns or warranty claims
- Answering email enquiries from customers and suppliers
Requirements:
- Excellent verbal and written communication skills
- Ability to build and maintain customer relationships
- Organisation, time management, and problem-solving skills
- Computer skills (retail sales programs, Outlook, and online ordering platforms)
- The ability to work independently and as part of a team in a busy environment
Desirable:
- 2+ years' experience in automotive parts sales
- General to advanced mechanical knowledge
- Mechanical experience or qualifications
- Retail experience
- General to advanced computer skills
- Paint mixing experience
Benefits:
- Competitive remuneration based on experience and qualifications
- Gain skills and knowledge as part of a company serving the Macarthur area for over 46 years
- Positive team environment
- Flexibility
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