Technical Support Expert

7 days ago


City of Lake Macquarie, Australia Aidacare Pty Ltd Full time

We are seeking a Technical Support Expert to join our team at Aidacare Pty Ltd. As a leading provider of healthcare equipment and services, we require someone with a strong background in mechanical or service-related fields and excellent customer service skills.

Job Responsibilities:

In this role, you will be responsible for carrying out necessary maintenance, repairs, and testing of our healthcare equipment, ensuring it meets the highest standards. You will troubleshoot and complete repairs and servicing with excellent customer service skills.

Your responsibilities will include preparing service records, maintaining equipment and vehicles, and ensuring inventory is adequate. Becoming an expert on our products and staying up-to-date with new features is vital for delivering seamless repairs.

Maintaining the safety and integrity of all serviced products is crucial, adhering to Australian Standards and Company Policy. Working independently with strong time management, punctuality, and admin skills is essential for success in this role.

Why Join Us?
  • Fully maintained company van, mobile, and laptop.
  • Employee discounts on Aidacare health equipment products and services.
  • Quarterly incentive scheme.
  • Employee Assistance Program to support mental wellness.
  • Comprehensive benefits package including discounts for retail, insurance, gym, and more.

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