Customer Experience Advocate
4 days ago
At Genesys, we believe that delivering exceptional customer experiences drives business growth and loyalty. As a Customer Experience Advocate, you will be responsible for driving revenue growth and expanding our customer base in Australia. With a strong background in direct sales and experience selling business solutions, you will be able to develop and execute effective sales strategies that meet customer needs.
This role requires a consultative approach, working closely with customers to understand their business challenges and develop strategic plans to address them. You will have the opportunity to work across various industries and sizes, leveraging your expertise to craft solutions that meet specific customer needs.
- Develop and execute sales strategies to expand our customer base and drive revenue growth
- Build strong relationships with existing and new customers, understanding their business challenges and developing tailored solutions
- Leverage industry expertise to identify opportunities and drive business growth
- Work collaboratively with internal stakeholders to ensure seamless execution of sales strategies
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia Snyk Ltd. Full timeCustomer Experience AdvocateWe're looking for a Customer Experience Advocate to join our Customer Success team at Snyk Ltd.In this role, you'll be responsible for ensuring that every user facing an issue knows exactly when they'll hear back from us and how we're doing with solving their problem.You'll have the opportunity to shape the support processes and...
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia Country Road Group Part timeWe are seeking a talented individual to join our team as a Customer Experience Advocate.Trenery - Customer Experience AdvocateIn this role, you will have the opportunity to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.You will be the face of our brand, providing an outstanding customer...
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Customer Experience Advocate
7 days ago
Sydney, New South Wales, Australia Resonate CX Full timeWe are looking for a Customer Experience Advocate to join our team at Resonate CX. Our CX platform helps businesses deliver actionable insights to their customers. The successful candidate will work closely with our marketing and implementation teams to ensure seamless customer experiences.Requirements:2-4 years of experience in customer success, sales, or...
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Customer Experience Advocate
4 days ago
Sydney, New South Wales, Australia Lendi Group Full timeAbout the RoleWe're looking for a highly motivated Customer Experience Advocate to join our team at Lendi Group. As a key member of our Complaints Team, you'll be responsible for managing customer complaints and ensuring fair and reasonable outcomes. You'll work closely with internal stakeholders to provide expert advice on external complaint management,...
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Customer Experience Advocate
7 days ago
Sydney, New South Wales, Australia LogicMonitor Full timeAbout the JobThis Customer Experience Advocate position at LogicMonitor is designed to drive customer satisfaction and growth. As a key member of our team, you will work closely with clients to understand their needs and develop tailored solutions to meet their business objectives.Your key responsibilities will include:Developing and implementing customer...
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia SafetyCulture Full timeAbout SafetyCulture: SafetyCulture is a customer-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform gives front-line workers a voice, enabling leaders to make smart decisions to improve safety, quality, and efficiency.An excellent...
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Client Experience Advocate
8 hours ago
Sydney, New South Wales, Australia National Australia Bank Full timeOur Client Experience Advocate plays a critical role in creating an exceptional customer experience. Your primary responsibility will be to work closely with customers to understand their needs and preferences, providing personalized solutions that exceed their expectations.You will be responsible for assisting customers with account opening, unsecured...
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Lead Customer Advocate
2 days ago
Sydney, New South Wales, Australia NinjaOne, LLC Full timeLeading Customer AdvocacyThe Lead Customer Advocate will act as a champion for customer needs and feedback within the organization. They will influence and inspire customers by presenting tailored solutions that drive their success and loyalty.The ideal candidate will have experience in people leadership and possess strong analytical skills, including the...
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Business Customer Advocate
5 days ago
Sydney, New South Wales, Australia OnDeck Australia Full timeJoin OnDeck Australia's fast-paced Customer Service team and take advantage of this amazing opportunity to grow your career.We're a fintech leader that's changing the game for small business owners by providing innovative financing solutions and exceptional support.Our passionate team is dedicated to delivering world-class service, and we're seeking...
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Technical Customer Advocate
6 days ago
Sydney, New South Wales, Australia ENGINEERINGUK Full timeAbout the JobThis Technical Customer Advocate role provides a unique opportunity to engage with customers, understand their business needs, and develop strategic plans to drive growth and innovation.About the RoleYou will be responsible for leading customers through the cloud adoption life cycle, providing expert advice on AWS services.You will assist with...
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Senior Customer Success Advocate
6 days ago
Sydney, New South Wales, Australia Alation Full timeSenior Customer Success AdvocateWe are seeking a seasoned professional to join our team as a Senior Customer Success Advocate at Alation. The successful candidate will possess a deep understanding of data management principles and excellent communication skills.As a trusted advisor to our customers, you will provide expert guidance on how to maximize the...
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Customer Experience Advocate
4 days ago
Sydney, New South Wales, Australia NICE Full timeNICE is a leader in delivering exceptional customer experiences. We're seeking an experienced Senior Technical Support Engineer to join our team.Job ResponsibilitiesThe Senior Technical Support Engineer will be responsible for providing advanced-level technical support to large enterprise customers. This role requires strong technical skills, excellent...
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Customer Experience Advocate
6 days ago
Sydney, New South Wales, Australia Standards Australia Full timeRole OverviewWe are seeking a highly motivated and experienced individual to support our customer-first approach by championing customer insights and driving a customer-centric mindset across our organisation.Key ResponsibilitiesSupport the design and execution of our Voice of the Customer (VoC) strategy, ensuring alignment with our customer-first...
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Enterprise Customer Advocate
5 days ago
Sydney, New South Wales, Australia black Full timeAs a Senior Customer Success Manager at SafetyCulture, you will play a crucial role in shaping the success of our customers. Our Training team is expanding rapidly, and we need someone with your expertise to drive the growth of our Strategic and Enterprise customers.With over 1 million users worldwide, SafetyCulture has established itself as a leading...
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Technical Customer Advocate
6 days ago
Sydney, New South Wales, Australia ENGINEERINGUK Full timeAs a Technical Customer Advocate at ENGINEERINGUK, you will play a key role in supporting our customers' success in the cloud. You will apply advanced troubleshooting techniques to provide unique solutions to customers' individual needs and drive customer communication during critical events.About UsENGINEERINGUK is a leading provider of cloud computing...
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Strategic Customer Advocate
6 days ago
Sydney, New South Wales, Australia Staffbase Full timeAbout the RoleWe're seeking a Strategic Customer Advocate to join our team at Staffbase. As a Corporate Customer Success Manager, you will play a critical role in driving customer success and growth, developing strategic plans to meet their business objectives, and ensuring their adoption and satisfaction with our platform.The ideal candidate will have a...
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Customer Parts Advocate
16 hours ago
Sydney, New South Wales, Australia Campbell Companies Full timeAs a Customer Parts Advocate at Wheeler Machinery Co., you will play a critical role in delivering exceptional customer experiences while ensuring seamless operations. Your primary responsibility will be to provide accurate and efficient parts assistance to our valued customers.You will work closely with various departments to ensure effective communication...
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Customer Success Advocate
6 days ago
Sydney, New South Wales, Australia Pendo Full time**Unlock Business Potential**We are seeking a talented and results-driven Professional Services Technical Account Manager to join our team in the ANZ region.The ideal candidate will have 5+ years of experience in technology implementation, technical consulting, or dedicated technical support, with a proven ability to independently manage customer...
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Technical Customer Advocate
6 days ago
Sydney, New South Wales, Australia Integral Ad Science, Inc. Full timeJob Overview: Integral Ad Science is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry. We're looking for a Technical Customer Advocate to join our team.Key Responsibilities:Address internal and external questions and issues related to integrated clientsEscalate issues to tier 2...
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Customer Experience Advocate
4 hours ago
Sydney, New South Wales, Australia Amazon Full timeRole OverviewThe Escalation Engineer role is a critical part of our Escalation and Event Management (E2M) team, which is dedicated to managing customer-facing escalations and events. As a member of this team, you'll work to identify widespread and systemic customer-facing problems for Amazon Web Services.You'll be responsible for monitoring internal tools to...