Technical Customer Advocate
7 days ago
As a Technical Customer Advocate at ENGINEERINGUK, you will play a key role in supporting our customers' success in the cloud. You will apply advanced troubleshooting techniques to provide unique solutions to customers' individual needs and drive customer communication during critical events.
About UsENGINEERINGUK is a leading provider of cloud computing solutions, dedicated to empowering businesses to harness the full power of Amazon Web Services.
Responsibilities- Coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives.
- Work on critical, highly complex customer problems that may span multiple AWS services.
We offer a dynamic work environment and opportunities for career growth and development.
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Technical Customer Advocate
7 days ago
Sydney, New South Wales, Australia ENGINEERINGUK Full timeAbout the JobThis Technical Customer Advocate role provides a unique opportunity to engage with customers, understand their business needs, and develop strategic plans to drive growth and innovation.About the RoleYou will be responsible for leading customers through the cloud adoption life cycle, providing expert advice on AWS services.You will assist with...
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Technical Customer Advocate
7 days ago
Sydney, New South Wales, Australia Integral Ad Science, Inc. Full timeJob Overview: Integral Ad Science is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry. We're looking for a Technical Customer Advocate to join our team.Key Responsibilities:Address internal and external questions and issues related to integrated clientsEscalate issues to tier 2...
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Technical Cloud Advocate
5 days ago
Sydney, New South Wales, Australia Amazon Full timeWe are seeking a highly experienced Technical Account Manager to join our Enterprise Support team at Amazon Web Services.In this role, you will work with customers to define a support strategy, deliver expert advice on AWS services, and assist with project launches and operational issues.As a Technical Account Manager, you will engage with customers at the...
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Shield Technical Advocate
7 days ago
Sydney, New South Wales, Australia Atlassian Full timeThe Tenant Platform team at Atlassian is seeking a skilled Shield Technical Advocate to join our team. As a Shield Engineer, you will be responsible for resolving requests through our service desk and establishing processes to improve engineering efficiency.Your Key Responsibilities:Resolve issues and questions from fellow Atlassians in technical...
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Customer Experience Advocate
7 days ago
Sydney, New South Wales, Australia Snyk Ltd. Full timeCustomer Experience AdvocateWe're looking for a Customer Experience Advocate to join our Customer Success team at Snyk Ltd.In this role, you'll be responsible for ensuring that every user facing an issue knows exactly when they'll hear back from us and how we're doing with solving their problem.You'll have the opportunity to shape the support processes and...
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Customer Success Advocate
7 days ago
Sydney, New South Wales, Australia Pendo Full time**Unlock Business Potential**We are seeking a talented and results-driven Professional Services Technical Account Manager to join our team in the ANZ region.The ideal candidate will have 5+ years of experience in technology implementation, technical consulting, or dedicated technical support, with a proven ability to independently manage customer...
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Customer Technical Advocate
6 days ago
Sydney, New South Wales, Australia Singtel Group Full timeJob DescriptionThis Sales Engineer role requires an individual with strong technical expertise and excellent communication skills. You will serve as the primary technical contact for Service Providers/Carriers, ensuring ongoing support and satisfaction.You will collaborate closely with Operations, Engineering, and Product Management to design and configure...
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Microsoft Azure Customer Advocate
1 day ago
Sydney, New South Wales, Australia Microsoft Corporation Full timeDelivering Exceptional Customer Experience through Expertise and PassionAs a customer-obsessed Advanced Cloud Engineer at Microsoft Corporation, you will be part of a team dedicated to turning Microsoft Cloud customers into fans. With a strong focus on delivering high-quality support, you will utilize your technical skills to troubleshoot complex technical...
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Technical Support Advocate
3 days ago
Sydney, New South Wales, Australia Amazon Full timeCompany OverviewAmazon is a world-leading provider of cloud-based services, including compute power, storage, databases, analytics, machine learning, and the Internet of Things (IoT). Our mission is to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online.We are committed to innovation,...
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Customer Parts Advocate
2 days ago
Sydney, New South Wales, Australia Campbell Companies Full timeAs a Customer Parts Advocate at Wheeler Machinery Co., you will play a critical role in delivering exceptional customer experiences while ensuring seamless operations. Your primary responsibility will be to provide accurate and efficient parts assistance to our valued customers.You will work closely with various departments to ensure effective communication...
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Fintech Customer Advocate
2 days ago
Sydney, New South Wales, Australia nCino Full timenCino, the pioneer in cloud banking, invites applications from experienced professionals for the position of Fintech Customer Advocate. As a key member of our Sydney team, you will play a pivotal role in supporting customers, leveraging your expertise in the nCino Bank Operating System to configure our platform according to nCino Gold Standards.In this role,...
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Technical and Claims Advocate
7 days ago
Sydney, New South Wales, Australia Aon Hewitt Full timeFlexible/Hybrid working arrangementUse your experience in commercial claims and knowledge of Financial LinesAct as the primary contact for a portfolio of client and insurance claimsTechnical and Claims Advocate | Sydney As our Technical and Claims Advocate, you will be responsible for liaising with internal and external stakeholders and management of a...
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Lead Customer Advocate
3 days ago
Sydney, New South Wales, Australia NinjaOne, LLC Full timeLeading Customer AdvocacyThe Lead Customer Advocate will act as a champion for customer needs and feedback within the organization. They will influence and inspire customers by presenting tailored solutions that drive their success and loyalty.The ideal candidate will have experience in people leadership and possess strong analytical skills, including the...
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Business Customer Advocate
6 days ago
Sydney, New South Wales, Australia OnDeck Australia Full timeJoin OnDeck Australia's fast-paced Customer Service team and take advantage of this amazing opportunity to grow your career.We're a fintech leader that's changing the game for small business owners by providing innovative financing solutions and exceptional support.Our passionate team is dedicated to delivering world-class service, and we're seeking...
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Customer Experience Advocate
7 days ago
Sydney, New South Wales, Australia Country Road Group Part timeWe are seeking a talented individual to join our team as a Customer Experience Advocate.Trenery - Customer Experience AdvocateIn this role, you will have the opportunity to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.You will be the face of our brand, providing an outstanding customer...
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Senior Customer Success Advocate
7 days ago
Sydney, New South Wales, Australia Alation Full timeSenior Customer Success AdvocateWe are seeking a seasoned professional to join our team as a Senior Customer Success Advocate at Alation. The successful candidate will possess a deep understanding of data management principles and excellent communication skills.As a trusted advisor to our customers, you will provide expert guidance on how to maximize the...
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Customer Advocate
5 days ago
Sydney, New South Wales, Australia Zoom Full timeAbout Our TeamWe are a collaborative and dynamic team that values innovation, creativity, and customer satisfaction. We believe in empowering our employees to take ownership of their work and strive to create a positive and inclusive work environment.Job Description:We are seeking a Customer Support Specialist to join our team. As a member of our support...
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Senior Technical and Claims Advocate
1 week ago
Sydney, New South Wales, Australia Aon Hewitt Full timeSenior Technical and Claims Advocate | SydneyAs our Senior Technical and Claims Advocate, you will be responsible for liaising with internal and external stakeholders and managing a client's general claim from its initiation through to its resolution.Supporting a core client segment within Aon, the Financial Services Group (FSG) supports the provision of key...
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Enterprise Customer Advocate
6 days ago
Sydney, New South Wales, Australia black Full timeAs a Senior Customer Success Manager at SafetyCulture, you will play a crucial role in shaping the success of our customers. Our Training team is expanding rapidly, and we need someone with your expertise to drive the growth of our Strategic and Enterprise customers.With over 1 million users worldwide, SafetyCulture has established itself as a leading...
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Strategic Customer Advocate
7 days ago
Sydney, New South Wales, Australia Staffbase Full timeAbout the RoleWe're seeking a Strategic Customer Advocate to join our team at Staffbase. As a Corporate Customer Success Manager, you will play a critical role in driving customer success and growth, developing strategic plans to meet their business objectives, and ensuring their adoption and satisfaction with our platform.The ideal candidate will have a...