Sales and Service Banking Professional

1 week ago


Roma, Australia beBeeCommunication Full time $60,000 - $85,000
Job Description:

As a banking consultant, you will provide exceptional levels of sales and service to customers through face-to-face interaction and inbound & outbound calls. You will deliver customer-obsessed service, provide timely and accurate information, demonstrate the ability to listen and build trust, and contribute to a team culture that is balanced across people, customer, risk, and performance.

About the Role
  • Deliver customer-obsessed service that drives customer satisfaction and first call resolution.
  • Provide timely and accurate information on everyday banking enquiries, account openings, and processes via telephone and/or online channels.
  • Demonstrate the ability to listen, build trust, and ask the right questions to exceed customers' expectations and improve customer outcomes, resulting in strong NPS outcomes.


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