Team Performance Manager

3 days ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time

Embracing our passion for delivering exceptional customer experiences means we are seeking individuals who share our enthusiasm and drive to succeed. As a key player in our team, you will have the opportunity to make a tangible impact on the lives of our customers while contributing to the success of our business.

The role of Team Leader is multifaceted, requiring strong leadership skills, excellent communication abilities, and a passion for problem-solving. As a leader, you will be responsible for guiding your team to achieve their full potential, providing coaching and feedback, and facilitating training opportunities.

What We Are Looking For:

  • Strong leadership skills with the ability to motivate and inspire teams
  • Excellent communication skills with the ability to deliver clear instructions and provide constructive feedback
  • Maturity and integrity with the ability to work autonomously and follow instructions when required
  • The ability to manage conflicting priorities and meet deadlines
  • Resourcefulness to solve problems and seek assistance when required

Key Responsibilities:

  • Ensuring that Team Members comply with QSE & Food Safety standards
  • Elevating the performance of the team by providing coaching and feedback, and facilitating training
  • Using systems and processes to help manage food safety and compliance as outlined by expectations set by the store manager
  • Leading the team to ensure they complete all assigned tasks on time and in line with Krispy Kreme standards
  • Dealing professionally with customer feedback in line with Krispy Kreme standards, policies, and procedures
  • Managing cash handling in line with procedures including security procedures
  • Overseeing the quality of all products intended for customers and liaising with the manager to inform internal or external suppliers of any issues with quality, timeliness, or suitability
  • Manage on-shift components of achieving sales, labour, and materials targets as outlined by the manager
  • Acting as the 'Store Champion' as directed by the manager to lead the roll out of promotions, local store marketing activities, and in-store special events

What You Can Bring to the Team:

  • Confidence and passion for the customer experience and the brand
  • Excellent communication skills when delivering coaching and feedback and providing clear instructions to the team
  • Maturity and integrity to work autonomously and follow instructions when required
  • The ability to manage conflicting priorities and meet deadlines
  • Resourcefulness to solve problems and seek assistance when required
  • A flexible approach to shift patterns, with good availability across different day-parts

What We Offer:

  • Working for a globally recognized brand that is fun, fast-paced, and offers growth & development opportunities
  • Industry competitive pay rates, positive culture, diverse and inclusive workplace
  • Training and experience in basic small business management principles
  • Attain skills such as people management, using management systems and applications, and opportunities to attain AQF training and certifications
  • Deliciously enviable perks such as free doughnuts, coffees, and shakes plus other discounts and fun collectible merch

Why Work With Us?

We are committed to creating a workplace where our employees can feel proud to be part of. Our team members are the backbone of our business, and we strive to provide them with the tools and resources necessary to excel in their roles. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding career, then we would love to hear from you.

  • Team Performance Manager

    9 hours ago

    Melbourne, Victoria, Australia Credit Corp Full time

    Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Team Performance Manager - Collection House Melbourne Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateriesSupportive training and dynamic team environmentWork life balance - no late nights or weekendsAbout your new...

  • Team Performance Manager

    2 weeks ago

    Melbourne, Victoria, Australia Credit Corp Full time

    Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Team Performance Manager - Collection House Melbourne- Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries- Supportive training and dynamic team environment- Work life balance – no late nights or weekendsAbout your...

  • Team Performance Manager

    3 weeks ago

    Melbourne, Victoria, Australia Credit Corp Full time

    Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Team Performance Manager - Collection House MelbourneMelbourne CBD location, a short walk from Southern Cross Station and local shops and eateriesSupportive training and dynamic team environmentWork life balance – no late nights or weekendsAbout your new...

  • Team Performance Manager

    3 weeks ago

    Melbourne, Victoria, Australia Credit Corp Full time

    Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Team Performance Manager - Collection House MelbourneMelbourne CBD location, a short walk from Southern Cross Station and local shops and eateriesSupportive training and dynamic team environmentWork life balance – no late nights or weekendsAbout your new...

  • Senior Financial Performance Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Team Global Express Full time

    Join to apply for the Senior Financial Performance Analyst role at Team Global Express1 day ago Be among the first 25 applicants Join to apply for the Senior Financial Performance Analyst role at Team Global Express The Senior Financial Performance Analyst at Team Global Express is responsible for driving the Financial Performance & Analysis function...

  • Senior Financial Performance Analyst

    4 weeks ago

    Melbourne, Victoria, Australia Team Global Express Full time

    Join to apply for the Senior Financial Performance Analyst role at Team Global Express1 day ago Be among the first 25 applicantsJoin to apply for the Senior Financial Performance Analyst role at Team Global ExpressThe Senior Financial Performance Analyst at Team Global Express is responsible for driving the Financial Performance & Analysis function including...

  • Senior Financial Performance Analyst

    4 weeks ago

    Melbourne, Victoria, Australia Team Global Express Full time

    Join to apply for the Senior Financial Performance Analyst role at Team Global Express1 day ago Be among the first 25 applicantsJoin to apply for the Senior Financial Performance Analyst role at Team Global ExpressThe Senior Financial Performance Analyst at Team Global Express is responsible for driving the Financial Performance & Analysis function including...

  • High-Performing Team Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTeam Full time $190,000 - $200,000

    AI Engineering Team LeadXero is a cloud-based accounting software company that helps small businesses automate routine tasks, surface actionable insights, and connect with the right data, advisors, and apps.We are looking for a highly skilled Team Lead to join our AI Product Engineering team in the Small Business and Growth Division. The successful candidate...

  • National Manager, Commercial Acquisitions

    2 days ago

    Melbourne, Victoria, Australia Performance Property Full time

    National Manager, Commercial AcquisitionsNational Manager, Commercial Acquisitions1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Lead and drive the strategic direction of our Commercial DepartmentSource and acquire premium commercial properties for high-value portfoliosBuild strategic partnerships to...

  • Performance Manager

    2 days ago

    Melbourne, Victoria, Australia KINESSO Australia Full time

    Join to apply for the Performance Manager role at KINESSO Australia1 day ago Be among the first 25 applicantsJoin to apply for the Performance Manager role at KINESSO AustraliaAs a Performance Manager (Search), you'll be a lead of a tight-knit performance search integrating into Kinesso's client search campaigns ensuring they reach their full potential. You...