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Case Manager

2 months ago

Wagga Wagga, Australia St Vincent de Paul Full time
About Us

The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just and compassionate society. Our organization values diversity and believes that our employees are key to our success, offering Learning and Development programs to enhance and grow your career across various teams and services.

Job Summary

We are seeking a skilled Case Manager to join our team at Edel Quinn, providing essential support and driving positive change within our community. As a Case Manager, you will play a pivotal role in helping individuals stabilize and maintain their housing, ultimately leading them toward a pathway away from homelessness.

Key Responsibilities
  • Engage and Support Clients: Work directly with individuals facing homelessness or at risk of becoming homeless, conducting initial intakes, assessments, and providing crisis intervention as needed.
  • Connect and Empower: Refer clients to essential services, life skills, and educational programs, and advocate on their behalf with government departments, courts, and other service providers.
  • Build Partnerships: Forge collaborative relationships with key stakeholders and services to enhance client support and service delivery.
  • Foster a Respectful Environment: Offer client support with a respectful, non-judgmental, and inclusive approach, while upholding client confidentiality and rights.
  • Support and Supervise: Assist with client activities, develop and monitor case plans, and oversee placement volunteers and students.
  • Maintain Professional Standards: Keep accurate client records, manage correspondence, and participate in staff meetings and training.
Requirements
  • Educational Background: Minimum TAFE Certificate IV or currently pursuing tertiary study in welfare or a related field.
  • Relevant Experience: Previous experience supporting marginalized and vulnerable individuals, including those experiencing homelessness.
  • Knowledge Base: In-depth understanding of issues related to homelessness, such as family breakdowns, mental illness, and substance addictions (drug, alcohol, and gambling).
  • Community Awareness: Strong awareness of local community support services, including government agencies and NGOs, with proven ability to build and maintain robust relationships with these service providers.
  • Communication Skills: Excellent written and oral communication skills to effectively interact with clients, stakeholders, and team members.
  • Technical Proficiency: Sound computer skills for maintaining records and managing client information.
  • Crisis Management: Ability to use sound judgment and act appropriately in crisis and emergency situations.
  • Licensing: Valid NSW driver's license.
What We Offer
  • SCHCADS Award Rates + Generous NFP Salary Packaging.
  • Not-for-profit salary packaging tax-free benefits, increasing your take-home pay up to $18k.
  • Full-time maximum-term contract until 30 June 2026 (in line with current funding).
St Vincent de Paul Society Values

We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs, and applicants of all ages. If you are a candidate with disability, please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organization, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks, including a Police check & Working with Children check. A health / medical assessment may be required for some roles.