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Senior Production and Services Administrator
2 months ago
H-E Parts International is a leading independent supplier of parts, remanufactured components, and equipment to the global mining, quarrying, heavy construction, and energy sectors throughout Australia, Asia, Africa, and the Middle East. Our divisions offer solutions in support of mobile surface mining equipment, fixed crushing and minerals processing equipment, and mobile construction equipment fleets. At H-E Parts International, we provide our customers with a superior alternative to many of the traditional OEM channels by responsively delivering innovative solutions that award the customer with the lowest total cost of ownership.
The OpportunityWe are seeking an experienced Senior Administrator to join the Production and Services team at our Wattleup facility. The position will report directly to the WA Production and Services Manager.
Duties and Responsibilities- Oversee the administration staff in the Production and Services team to ensure the best service to both internal and external customers and meet deadlines as directed.
- Assess and review processes and procedures to achieve maximum efficiencies.
- Maintain effective communication between all departments to meet or exceed Production and Services delivery timelines.
- Open Workshop Jobs in Pronto and maintain costings as Jobs progress.
- Invoice Workshop Jobs in a timely manner as needed.
- Order parts, equipment, and services as required for Jobs.
- Liaise with customers to follow up on Purchase Orders and work requirements.
- Update work in progress report as directed.
- Run final costing checks in preparation for end of month reporting.
- Collate and produce monthly reports for direct Manager(s) or Executive Managers.
- Conduct regular checks on SAP, Ariba, or other customer systems for Purchase Orders.
To be considered for this position, you will ideally have:
- A minimum of 5 years' experience working in a Senior administrative role.
- Computer literacy with a high knowledge of ERP software (Pronto preferred) as well as Microsoft products, Word, Excel, Project.
- Demonstrated people management skills.
- Previous experience in a Workshop or service environment, dealing with internal and external customers.
- Experience dealing with large mining companies and their ERP systems.
- Previous experience working in a busy, hands-on environment.
By joining our team, you'll benefit from the following:
- A full-time, permanent position.
- A competitive salary.
- Service recognition, including a paid day off during the month of your yearly anniversary with H-E Parts International, and awards for significant milestones.
- Flexible working arrangements, including RDO and 9-day fortnight.
- A business with a strong safety culture, as set out through H-E Parts International's Golden Rules.
- Employee referral bonuses, with an incentive of up to $2,000 when you refer a friend.
- Annual free flu vaccinations.
We must be doing something right when the average length of service is 4 years. 15% of our employees have been with the company for 10 years or more.
