Commercial Specialist

3 weeks ago


Toowong, Queensland, Australia Auto & General Full time
About The Role

The Commercial Specialist, Third Party Recoveries and Settlements, plays a crucial role in managing supplier performance in line with legal and regulatory obligations. This position supports the department and company strategic goals while upholding ethical standards within the industry.

The team is responsible for third-party supplier relationship management, supplier performance monitoring and evaluation, contract management, sourcing, vetting, and onboarding new suppliers. The role also involves issue and risk management to ensure compliant supplier relationships are in place. Reporting and analysis are key requirements of the role.

Key Responsibilities
  • Develop and maintain strong relationships with suppliers, including performance management.
  • Deliver contractual agreements that provide cost-effective and value-for-money business outcomes.
  • Stay up-to-date with Motor Industry and market trends, including knowledge of relevant regulations and compliance obligations.
  • Adhere to regulatory and compliance obligations relating to supplier management, including GICOP, Privacy, Corps Act, and Claims Handling.
  • Analyze data, trends, and performance metrics to identify opportunities for cost savings and improvements.
  • Proactively identify issues, propose solutions, and resolve conflicts to ensure smooth business operations.
What We're Looking For
  • Relevant qualifications in Business, Commerce, or a similar discipline.
  • 3 years of experience in a similar role.
  • Strong working knowledge of insurance, recoveries, and claims management relative to applicable legislation, processes, and industry best practice.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication (both verbal and written) and interpersonal skills, with the ability to liaise effectively with various stakeholders.
  • Demonstrated ability to effectively engage, influence, and develop others.
  • High-level project management experience, including the ability to deliver results to agreed timeframes.
About Us

Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

We're excited about the future and are always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.



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