Commercial Specialist

2 weeks ago


Toowong, Queensland, Australia Auto & General Full time
About The Role

The purpose of this role is to effectively manage supplier performance in line with legal and regulatory obligations to support the department and company strategic goals whilst upholding ethical standards within the industry.

The Commercial Specialist will contribute to the overall success of the Third Party Recoveries & Settlements department and enhance the company's reputation in delivering exceptional claims services supported by third-party suppliers that are an extension of our skilled and highly efficient claims teams.

Key Responsibilities
  • Supplier Relationship Management: Develop and maintain relationships with insurance suppliers to ensure compliance with contractual obligations and performance expectations.
  • Contract Management: Facilitate the negotiation, review and renewal of supplier contracts to ensure alignment with compliance requirements and business objectives.
  • Compliance Oversight: Monitor suppliers' adherence to regulatory requirements, industry standards and internal policies to ensure compliance at all levels.
  • Performance Evaluation: Evaluate supplier performance against key performance indicators (KPIs) and service level agreements (SLAs) to ensure quality, efficiency, and effectiveness.
  • Reporting and Analysis: Prepare regular reports on supplier performance, compliance status, and any remediation actions taken to senior management for review and decision making.
  • Risk Management: Identify and mitigate risks associated with supplier performance that could impact the insurance company's operations, reputation, or regulatory compliance.
Requirements
  • Relevant Qualifications: Relevant qualifications in Business, Commerce, or a similar discipline.
  • Experience: 3 years experience in a similar role.
  • Skills: Strong working knowledge of insurance, recoveries and claims management relative to applicable legislation, processes and industry best practice.
  • Communication Skills: Excellent analytical, problem solving and decision making skills, with exceptional communication (both verbal and written) and interpersonal skills.


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