Secure Your Future as a Technical Support Specialist
23 hours ago
Technical Support Specialist
">We are seeking a skilled and dedicated Technical Support Specialist to join our team. In this role, you will provide technical product expertise to staff, customers, and clients, troubleshoot hardware/software issues, and use CRM to prioritize tasks.
">Key Responsibilities:
">- Provide technical support to staff, customers, and clients">
- Troubleshoot hardware/software issues">
- Provide pre-sale consultations and post-sales advice of products and technologies">
- Use CRM to prioritize tasks">
Requirements:
">To be successful in this role, you will need to have sound IT/technical support knowledge, excellent communication and presentation skills, and the ability to learn quickly and adapt to new products. Previous experience in Electronic Security is highly desirable but not necessary.
">Benefits:
">This role offers a guaranteed career path for all staff with career ambition. You will enjoy great work-life balance, no weekend work, a vibrant work culture with a motivated team, and opportunities for professional growth and development.
">About Us:
">We are a leading security equipment distributor with a global reach. Our business has seen significant growth year on year to now be known as one of the most respected companies on the market.
">Location:
">This role is based in Tullamarine, Melbourne, Victoria.
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