Commercial Property Claims Consultant

6 days ago


Parramatta Park, Queensland, Australia beBeeClaims Full time $90,000 - $120,000
Property Claims Specialist Role

We are seeking a highly skilled Property Claims Specialist to join our dynamic Commercial Property Claims team. The successful candidate will be responsible for resolving non-compliant issues and escalating when necessary to maintain standards.

About the Position
  • Stay up to date with insurance guidelines and policy changes, ensuring compliance by identifying and addressing any discrepancies or areas of improvement.
  • Manage complex property claims, determine coverage, and ensure accurate settlements while maintaining strong client relationships.
  • Process and authorise payments, efficiently managing claim resolutions and setting reserves as required.
  • Identify and report suspicious claims, maintaining clear communication with all stakeholders and adhering to confidentiality guidelines.
Requirements and Qualifications
  • Previous experience in commercial property claims is highly advantageous, with a strong focus on customer service and ability to build rapport over the phone.
  • Excellent organisational skills and self-motivation are essential, with the ability to work independently and as part of a team.
  • A highly empathetic approach to dealing with customers is required, possessing the ability to be friendly yet professional.

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