Forex Trading Support Team Lead

1 month ago


Sydney, New South Wales, Australia EBR Full time
Forex Trading Support Team Lead

Our client, a rapidly expanding Australian financial services firm, is seeking a highly skilled Forex Trading Support Team Lead to join their team. As a key member of the customer support team, you will be responsible for providing exceptional support to clients across the globe.

Key Responsibilities:

  • Manage and resolve client queries and issues in a timely and professional manner
  • Collaborate with the sales team to ensure seamless client onboarding and support
  • Develop and maintain in-depth knowledge of the company's products and services
  • Provide training and guidance to junior team members
  • Contribute to the development of process improvements and best practices

Requirements:

  • At least 3 years of experience in the CFD and margin FX sector, with a minimum of 1 year in a supervisory role
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office and CRM software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



  • Sydney, New South Wales, Australia EBR Full time

    Job Title: Forex Trading Team LeadAt EBR, we are seeking an experienced Forex Trading Team Lead to join our team. The ideal candidate will have a passion for providing exceptional customer service and a strong understanding of foreign exchange and financial transactions.Responsibilities:* Provide support to clients via live chat, email, and phone* Handle...


  • Sydney, New South Wales, Australia EBR Full time

    OverviewE BR is a rapidly expanding Australian financial services firm providing online forex trading to retail and institutional clients worldwide.


  • Sydney, New South Wales, Australia EBR Full time

    We are seeking a talented individual to join our team as a Forex Trading Support Specialist.As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their queries are resolved promptly and efficiently.About the RoleThis is a fantastic opportunity for an ambitious individual looking to...


  • Sydney, New South Wales, Australia EBR Full time

    We are seeking a talented individual to join our team as a Forex Trading Support Specialist. In this role, you will be responsible for providing exceptional customer support to our clients.Key Responsibilities:Follow our account opening processesProcess clients' deposits and withdrawals in a timely mannerManage customer support queries via live chat, email,...


  • Sydney, New South Wales, Australia EBR Full time

    OverviewWe are a fast-growing financial services company looking for a skilled and motivated individual to join our team as a Forex Trading Support Specialist.


  • Sydney, New South Wales, Australia EBR Full time

    We are seeking a talented individual to fill the role of Forex Trading Support Specialist at EBR. This is an exciting opportunity for someone looking to start their career in the financial industry.As a member of our team, you will be responsible for providing exceptional customer support to our clients. Your primary duties will include managing customer...


  • Sydney, New South Wales, Australia EBR Full time

    About EBRWe are a reputable financial services company focused on providing exceptional customer support to our clients.Job SummaryWe are seeking an experienced Forex Trading Support Specialist to join our team. The successful candidate will be responsible for providing top-notch support to our clients, processing their transactions, and answering their...


  • Sydney, New South Wales, Australia EBR Full time

    We are seeking a talented and driven individual to join our team as a Customer Support Representative in the field of Forex Trading.As a Customer Support Representative, you will be responsible for providing exceptional customer service to clients via various communication channels, including live chat, email, and phone. You will also be responsible for...


  • Sydney, New South Wales, Australia EBR Full time

    Forex Customer Support Job DescriptionWe are seeking a highly skilled and experienced Forex customer support specialist to join our team at EBR. The ideal candidate will have a strong background in financial markets, particularly in Forex and CFD trading.Key Responsibilities:Manage customer inquiries through various channels, including live chat, email, and...


  • Sydney, New South Wales, Australia EBR Full time

    Role OverviewWe are seeking an experienced and customer-focused individual to join our team as a Customer Support Specialist, providing support for Forex trading services to clients worldwide.This is an excellent opportunity for someone who enjoys working in a fast-paced environment, communicating with diverse clients, and resolving issues promptly and...


  • Sydney, New South Wales, Australia EBR Full time

    Forex Customer Support RoleWe are seeking a talented and experienced individual to join our team as a Forex Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Manage customer...


  • Sydney, New South Wales, Australia TMGM Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Manager to join our team at TMGM. As an Account Manager, you will play a crucial role in driving sales growth and delivering exceptional customer service across various communication channels.Key ResponsibilitiesPromote and sell TMGM's products and services to drive sales growthBuild...


  • Sydney, New South Wales, Australia EBR Full time

    Job OverviewWe are seeking a talented and skilled Forex Support Representative to join our team at EBR. As a key member of our support team, you will play a vital role in ensuring exceptional customer experiences.ResponsibilitiesProcess client transactions efficiently, including deposits and withdrawals.Provide timely and effective responses to customer...


  • Sydney, New South Wales, Australia EBR Full time

    We are seeking a highly skilled Forex Customer Support specialist to join our team at EBR. If you are a results-driven individual with a passion for financial markets, we want to hear from you.Key attributes of a successful candidate include:Excellent Communication Skills: A polished phone manner, with excellent verbal and written skills.Strong Work Ethic: A...


  • Sydney, New South Wales, Australia EBR Full time

    We are seeking an exceptional individual to join our team as a Forex Support Specialist in Sydney, Australia.About the RoleThis is a fantastic opportunity for a motivated and results-driven professional to work with a reputable financial services company, EBR. As a key member of our customer support team, you will be responsible for delivering exceptional...


  • Sydney, New South Wales, Australia EBR Full time

    Experience the Thrill of Forex Trading SupportWe are seeking a talented Forex Support Specialist to join our team at EBR, a reputable Australian financial services firm. This is an exciting opportunity for individuals who are passionate about providing exceptional client experiences and have a strong understanding of the Forex market.In this role, you will...


  • Sydney, New South Wales, Australia EBR Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Forex Customer Support Specialist to join our team at EBR.About UsAt EBR, we are committed to providing exceptional services to our clients. Our fast-growing financial services company is dedicated to delivering top-notch support and guidance to individuals looking to start or enhance their...


  • Sydney, New South Wales, Australia EBR Full time

    Job Description:We are seeking a talented and experienced individual to join our team as a Forex Trading Specialist.This role is ideal for those who possess a strong understanding of financial markets, with a focus on forex and CFD trading. If you have a background in trading and are proficient in the MT4 platform and MetaQuotes suite of apps, we encourage...


  • Sydney, New South Wales, Australia EBR Full time

    We are looking for a skilled Forex Support Agent to join our team. If you have a passion for delivering excellent customer service and possess a strong understanding of financial markets, particularly Forex and CFD trading, then this role is ideal for you.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Sydney, New South Wales, Australia EBR Full time

    Job OverviewWe are seeking a talented and driven individual to join our team as a Forex Support Specialist. This role will be responsible for providing exceptional customer support to our clients, ensuring their needs are met in a timely and professional manner.About the RoleThe successful candidate will have a strong understanding of financial markets,...