Forex Trading Support Team Lead
1 month ago
Our client, a rapidly expanding Australian financial services firm, is seeking a highly skilled Forex Trading Support Team Lead to join their team. As a key member of the customer support team, you will be responsible for providing exceptional support to clients across the globe.
Key Responsibilities:
- Manage and resolve client queries and issues in a timely and professional manner
- Collaborate with the sales team to ensure seamless client onboarding and support
- Develop and maintain in-depth knowledge of the company's products and services
- Provide training and guidance to junior team members
- Contribute to the development of process improvements and best practices
Requirements:
- At least 3 years of experience in the CFD and margin FX sector, with a minimum of 1 year in a supervisory role
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and CRM software
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
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