
Career Opportunities for Helping Others
1 week ago
The Claims Management Officer is a key role in ensuring the efficient and accurate management of motor claims. This position requires strong customer service and communication skills, as well as the ability to work in a fast-paced call centre environment.
The successful candidate will have a passion for helping others, excellent attention to detail, time management, and decision-making skills, as well as a collaborative mindset and adaptability.
This role involves working closely with internal teams and external partners to triage claims, support recovery efforts, and contribute to continuous improvement initiatives that enhance member outcomes.
- Key Responsibilities:
- Lodgement and claims management of motor claims
- Guide members through the claims process, delivering proactive service while adhering to policies
- Triage claims and support recovery efforts
- Contribute to continuous improvement initiatives that enhance member outcomes
Required Skills and Qualifications:
- Passion for helping others
- Strong customer service and communication skills
- Ability to work in a fast-paced call centre environment
- Excellent attention to detail, time management, and decision-making skills
- Collaborative mindset and adaptability
About Our Organization:
We are a purpose-led organization focused on creating connection and belonging. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.
We offer a world of career opportunities where you can create meaningful impact every day and grow your career beyond the expected.
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