Transportation and Customer Excellence Lead

5 days ago


Brisbane, Queensland, Australia Kuehne + Nagel AS Full time

Job Summary

Kuehne + Nagel AS is seeking an experienced Transportation and Customer Excellence Lead to oversee the efficient transportation of all orders and provide excellent customer service.

Main Responsibilities

  • To organize and supervise the transport of all orders independently.
  • To ensure accurate data quality and keep all systems up to date promptly.
  • To produce relevant documentation accurately and timely.
  • To prepare spot quotations, data for tender documents, and participate in commercial support actively.
  • To complete tasks and administration related to local services such as trucking, warehousing services, cargo surveys, etc., where applicable.
  • To complete file administration, including documentation, billing, vendor invoices/ebills acknowledgement, and weekly forwarding sub-ledger (FSL).
  • To take corrective action and notify relevant persons to prevent re-occurrence of customer complaints.
  • To report incidents and hazards according to working instructions.

Requirements

  • Bachelor's degree in Business Administration, Management, or a related field.
  • 5+ years of experience in customer service or operations management.
  • Proven track record of implementing process improvements and driving operational excellence.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in customer service software and CRM systems.
  • Analytical and problem-solving skills.
  • Ability to manage multiple projects and meet deadlines.
  • Customer-focused mindset with a commitment to delivering high-quality service.

  • Transportation Lead

    6 days ago


    Brisbane, Queensland, Australia FedEx Group Full time

    Company OverviewFedEx Group is a global leader in transportation and logistics. Our mission is to provide fast and reliable services to our customers, and we're looking for talented individuals like you to help us achieve this goal.About the RoleThis role offers an exciting opportunity to work at the forefront of our transportation operations, leading a team...


  • Brisbane, Queensland, Australia Kuehne + Nagel AS Full time

    Job Summary:We are seeking a skilled Project Logistics Customer Excellence Specialist to drive customer excellence and operational efficiency. As a member of our team, you will be responsible for arranging and supervising order transportation, providing excellent customer service, and collaborating with internal and external partners.Main Responsibilities:To...


  • Brisbane, Queensland, Australia DSV - Global Transport and Logistics Full time

    At DSV, we're seeking a skilled Transportation Coordinator to join our global team. This role is responsible for arranging and directing domestic transportation of international shipments, ensuring timely and cost-effective delivery.The position involves maximizing profitability by accurately processing jobs in accordance with company policy and procedure....


  • Brisbane, Queensland, Australia Transport & Main Roads Full time

    About the JobThe Transport & Main Roads department is seeking an experienced Transport Advisor Lead to join its team. As a key member of the rail planning unit, you will be responsible for leading the development of the State's short to medium-term rail investment strategy.Main ResponsibilitiesProject manage transport planning studies and investigations,...


  • Brisbane, Queensland, Australia DSV - Global Transport and Logistics Full time

    Job Req Number: 92206Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.DSV Air & Sea is seeking to hire a skilled and passionate Freight Forwarder, Transport in Brisbane.The position is...


  • Brisbane, Queensland, Australia HDR Full time

    At HDR, we strive to create a culture of innovation and excellence where each of us is valued and respected. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?About Us:HDR is a global consulting firm...


  • Brisbane, Queensland, Australia Transport & Main Roads Full time

    At Transport & Main Roads, we're committed to delivering safe and efficient transportation systems for Queensland. As a Senior Technical Lead - Transport Infrastructure, you'll play a key role in leading the planning, coordination, and management of large-scale transport infrastructure projects.Job DescriptionAbout the RoleWe're seeking an experienced...

  • Transport Design Lead

    9 hours ago


    Brisbane, Queensland, Australia Stantec Consulting International Ltd. Full time

    Transport Design Lead (12d) - ( 250000KN )DescriptionAbout the roleOur Transport team has delivered infrastructure design across State Government, municipal, and private sector which provides integrated transportation solutions that link communities and enhance urban and regional environments. Joining a growing team with an exciting future, you'll play a...

  • Transport Design Lead

    5 hours ago


    Brisbane, Queensland, Australia Stantec Consulting International Ltd. Full time

    Transport Design Lead (12d) - ( 250000KN )DescriptionAbout the roleOur Transport team has delivered infrastructure design across State Government, municipal, and private sector which provides integrated transportation solutions that link communities and enhance urban and regional environments. Joining a growing team with an exciting future, you'll play a...


  • Brisbane, Queensland, Australia TruckIt Network is a trading style of Arcube Pty Ltd Full time

    We are seeking an experienced Transportation Service Leader to drive the growth of our Managed Services team at Truckit.net, a leading online freight marketplace in Australia. As a trading style of Arcube Pty Ltd, we operate in the transport and logistics industry, providing efficient and effective services through innovative technology solutions.About...


  • Brisbane, Queensland, Australia TruckIt Network is a trading style of Arcube Pty Ltd Full time

    Truckit.net, a leading online freight marketplace in Australia, is seeking an experienced Supply Chain Excellence Director to drive the growth of our Managed Services team. Our company, a trading style of Arcube Pty Ltd, operates in the transport and logistics industry, leveraging innovative technology solutions to provide efficient and effective...


  • Brisbane, Queensland, Australia Arup Full time

    We are seeking a skilled Transportation Design Lead to join our Queensland Electrical and Connected Infrastructure Team. As a key member of the team, you will play a critical role in shaping the future of transportation infrastructure while supporting the growth and development of junior staff.About the RoleThe successful candidate will be responsible for...


  • Brisbane, Queensland, Australia Lead Group Full time

    Sales Representative Role OverviewThe Sales Representative role at Lead Group is focused on driving sales growth in the medical devices sector. You will be responsible for managing key accounts, building strong relationships with healthcare professionals, and providing product expertise, training, and support.Develop a strategic sales plan to achieve...


  • Brisbane, Queensland, Australia SYSTRA Full time

    SYSTRA seeks an exceptional Transportation Control Systems Lead to join our team as a Technical Director/Principal. This key role involves leading the transportation control systems team and providing technical expertise throughout the project lifecycle.About the RoleTeam Leadership: Lead and mentor the transportation control systems team to deliver...


  • Brisbane, Queensland, Australia AMA Group Ltd Full time

    About ACM PartsACM Parts is a leading provider of alternative and specialty parts to the Australian automotive repair industry. We aim to provide a choice of options that suit customers' needs and reinvent the quality and service standards of the repair industry.Your Job as an Automotive Goods Transportation ExpertAs an Automotive Goods Transportation...


  • Brisbane, Queensland, Australia Club Assist Pty Full time

    Welcome to an exciting opportunity to join Club Assist APAC as a Customer Delivery Representative!In this critical role, you will play a vital part in our operations team, driving the delivery of our batteries and providing outstanding customer experiences.Key responsibilities include delivering stock to customers in a timely manner, ensuring consistent...


  • Brisbane, Queensland, Australia ANC Delivers Full time

    Job OverviewWe are seeking a skilled Transportation Coordinator to join our team at ANC Delivers. In this role, you will be responsible for managing the daily schedule of deliveries and vehicle requirements according to volume and customer demands.The ideal candidate will have 3+ years of experience in the industry, familiarity with Transport Management...


  • Brisbane, Queensland, Australia DHL Germany Full time

    Welcome to DHL Supply Chain AustraliaAbout UsWe are a world-leading contract logistics company dedicated to delivering exceptional results without compromising on respect. Our team values diversity, recognising individual strengths and fostering a culture of inclusivity.We offer customised warehousing and transportation services, combining our global scale...


  • Brisbane, Queensland, Australia Kuehne + Nagel AS Full time

    Job Description:We are seeking a skilled logistics professional to join our team as a Project Logistics Customer Excellence Specialist. In this role, you will be responsible for ensuring exceptional customer service, operational excellence, and managing the transportation of orders.Main Responsibilities:To arrange and supervise the transportation of orders,...


  • Brisbane, Queensland, Australia Department of Transport and Main Roads Full time

    The Department of Transport and Main Roads requires a Transportation Officer to support the delivery of their prequalification program.This role will involve providing administrative support to the prequalification team, including:Managing and maintaining prequalification recordsPreparing and processing prequalification documentsProviding general...