Retail Customer Service Representative

6 days ago


Mount Gambier, South Australia Telstra Full time

About Telstra

We're an iconic Aussie brand with a global footprint, dedicated to building a connected future for everyone to thrive.

Our Purpose

We're committed to providing the best experience and delivering the best tech on the best network.

Job Summary

As a Retail Sales Consultant, you'll be passionate about delivering outstanding customer service and creating an exceptional in-store customer journey.

Key Responsibilities

  • Provide exceptional customer service and support to customers
  • Identify and offer solutions to customers' needs
  • Work collaboratively with the team to achieve sales targets and KPIs
  • Stay up-to-date with the latest cutting-edge tech and gadgets

What We Offer

  • Team performance-related commission
  • 30% off Telstra services
  • Continuous training and career growth opportunities
  • Exclusive discounts across hundreds of brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About You

  • You're able to build connections with a variety of new and existing customers
  • You can develop customised solutions for customers
  • You're driven to reach and exceed sales targets and KPIs
  • You're hungry to learn and grow within the role


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