Retail Customer Service Representative

1 month ago


Mount Gambier, South Australia Telstra Full time

About Telstra

We're an iconic Aussie brand with a global footprint, building a connected future so everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

Our Retail Store

We're hiring a Retail Consultant to join our team on a casual basis. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

What We Offer

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that's on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:

  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About You

You're able to easily build a connection with a variety of new and existing customers. You can quickly develop customised solutions for customers. You've got a drive to reach (and exceed) sales targets and KPIs. You're hungry to learn and grow within the role (and beyond). You have experience in a customer-facing role. You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service.

Our Culture

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.



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