Duty Manager

3 weeks ago


Perth, Western Australia Pan Pacific Hotels Group Full time
Job Title: Duty Manager

As a key member of our team, the Duty Manager will be responsible for overseeing the Front Office and ensuring seamless operations. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage Front Office staff, including scheduling, training, and performance evaluations.
  • Coordinate daily operations, including room allocation, inventory management, and guest satisfaction.
  • Ensure adherence to brand standards and company policies.
  • Develop and implement strategies to improve guest experience and increase revenue.
Requirements:
  • Proven experience in a similar role, with a strong track record of leadership and problem-solving.
  • Excellent communication and interpersonal skills, with the ability to build rapport with colleagues and guests.
  • Flexibility to work various shifts, including mornings, evenings, and weekends.
  • Knowledge of Opera PMS is highly desirable.
Benefits:
  • Discounted on-site parking.
  • Complimentary meal while on shift.
  • 50% discounted food and beverages across all Oceania properties.
  • Discounted accommodation across worldwide Pan Pacific Hotels Group properties.

Annual Remuneration: $73,150 - $80,000 + Superannuation


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