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Duty Caravan Inspector

3 weeks ago

City of Canning, Australia beBeeMotorAssessor Full time $80,000 - $100,000

RAC WA is seeking experienced Motor Assessors to join their team within the Perth Metro area, with the opportunity to also work from home.

Job Overview
  • Assess damaged motor vehicles and caravans and determine damage costs
  • Recommend cost-effective methods of claim settlement in accordance with policy conditions, manufacturers' repair specifications, and quality expectations
  • Provide consistent and efficient repair management practices within measured service and cost targets
  • Identify and inspect vehicles to compile accurate reports on the extent of accident damage and vehicle condition
  • Advise and review assessment reports to validate assessment of quantum position and settlement decisions
  • Adhere to Motor Vehicle Insurance and Repair Industry Code of Conduct
  • Provide exceptional customer service to RAC's members and stakeholders
  • Overcome objections and handle disputes and complaints at first point of contact
Key Requirements
  • Relevant trade qualifications in Panel Beating, Spray Painting, or Light Vehicle Mechanical Technology
  • Hands-on experience as a Panel Beater, Spray Painter, or Automotive Mechanic
  • Strong customer service and communication skills
  • Demonstrated problem-solving skills
  • Flexibility and enthusiasm in a professional work environment
  • Must have a current and unrestricted driver's license
  • Quoting or estimating experience within the smash repair industry is desirable
  • Commitment to putting members at the centre of everything you do
We Offer
  • Motor vehicle, mobile phone, and laptop to fulfill the duties associated with the role
  • Training and development to set you up for success in your role
  • A workplace culture where our people feel valued, respected, and empowered
  • Work in flexible ways that meet work-life commitments and support wellbeing
  • Be part of a purpose-led organisation that gives back to the WA community
  • An environment that values ongoing career development
  • Free Roadside Assistance and discounts on RAC products and services
  • Opportunities for community engagement and corporate volunteering